Leave the heavy lifting to us
Leave the heavy lifting to us
We take ownership of the overlooked but essential things—from landlord obligations and assets to warranties.
We take ownership of the overlooked but essential things—from landlord obligations and assets to warranties.
We take ownership of the overlooked but essential things—from landlord obligations and assets to warranties.
We take ownership of the overlooked but essential things—from landlord obligations and assets to warranties.




Ticked Off is the leading retail facilities management service in Australia and New Zealand
Real control starts with the things no one sees
Real control starts with
the things no one sees
Real control starts with
the things no one sees
Repairs are just the visible part. Behind the scenes, we keep your operations running smoothly by managing leases, assets, warranties, contractors, insurance, and compliance. We stay on top of every moving piece to make sure the back-end details are covered.
Repairs are just the visible part. Behind the scenes, we keep your operations running smoothly by managing leases, assets, warranties, contractors, insurance, and compliance. We stay on top of every moving piece to make sure the back-end details are covered.
Repairs are just the visible part. Behind the scenes, we keep your operations running smoothly by managing leases, assets, warranties, contractors, insurance, and compliance. We stay on top of every moving piece to make sure the back-end details are covered.




Services
Services
Services
Services
Keep operations sharp behind the scenes
Keep operations sharp behind the scenes
Keep operations sharp behind the scenes
Get full operational control, without the admin.
What we say is backed by what we’ve done




1,000+
1,000+
Proven service providers across Australia and New Zealand.
1,000+
1,000+
Proven service providers across Australia and New Zealand.
1,000+
1,000+
Proven service providers across Australia and New Zealand.
1,000+
1,000+
Proven service providers across Australia and New Zealand.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
99.2%
99.2%
Resolution rate for high-priority jobs.
99.2%
99.2%
Resolution rate for high-priority jobs.
99.2%
99.2%
Resolution rate for high-priority jobs.
99.2%
99.2%
Resolution rate for high-priority jobs.
4.96★
4.96★
Customer Satisfaction Rating
4.96★
4.96★
Customer Satisfaction Rating
4.96★
4.96★
Customer Satisfaction Rating
4.96★
4.96★
Customer Satisfaction Rating
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture