Fix the root of the problem,not just the symptoms
Fix the root of the problem,not just the symptoms
Solve what’s slowing you down, not just what’s breaking.
Solve what’s slowing you down, not just what’s breaking.
Solve what’s slowing you down, not just what’s breaking.
Solve what’s slowing you down, not just what’s breaking.




Ticked Off is the leading retail facilities management service in Australia and New Zealand
Get ahead of problems before they hit
Get ahead of problems before they hit
Get ahead of problems
before they hit
Most retailers are stuck reacting. We help you get ahead. From surfacing blind spots to designing smarter systems, our consulting services tap into decades of facilities management experience to help you make better decisions and invest in solutions that actually stick.
Most retailers are stuck reacting. We help you get ahead. From surfacing blind spots to designing smarter systems, our consulting services tap into decades of facilities management experience to help you make better decisions and invest in solutions that actually stick.
Most retailers are stuck reacting. We help you get ahead. From surfacing blind spots to designing smarter systems, our consulting services tap into decades of facilities management experience to help you make better decisions and invest in solutions that actually stick.




Services
Services
Services
Services
See the root cause and solve it for good
See the root cause and solve it for good
See the root cause and solve it for good
We help you make sense of what’s really happening across your sites, spot the gaps before they cost you, and design practical solutions that give you better value for your investments.
What we say is backed by what we’ve done




1,000+
1,000+
Proven service providers across Australia and New Zealand.
1,000+
1,000+
Proven service providers across Australia and New Zealand.
1,000+
1,000+
Proven service providers across Australia and New Zealand.
1,000+
1,000+
Proven service providers across Australia and New Zealand.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
99.2%
99.2%
Resolution rate for high-priority jobs.
99.2%
99.2%
Resolution rate for high-priority jobs.
99.2%
99.2%
Resolution rate for high-priority jobs.
99.2%
99.2%
Resolution rate for high-priority jobs.
4.96★
4.96★
Customer Satisfaction Rating
4.96★
4.96★
Customer Satisfaction Rating
4.96★
4.96★
Customer Satisfaction Rating
4.96★
4.96★
Customer Satisfaction Rating
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture