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There's a smarter way to do repairs and maintenance

Connect your whole team to insights that save time & money in your business.

Assets, contractors, repairs, reporting, & safety in one simple to use, maintenance app.

One solution. Anytime, anywhere.

Bring your EAM, CMMS, safety audits, and work order management into one smart management solution.


  • Request, approve, & track work orders on mobile
  • Live reporting of costs & performance
  • Manage contractors & track site sign in/out
  • Complete safety audits and log incident reports
  • 24/7 Local support & dedicated onboarding
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  • Review & approve jobs or incident reports on mobile
  • Preventative Maintenance & task scheduling
  • Track asset warranties to avoid paying warranty jobs
  • Manage assets with planned preventative maintenance
  • Custom built 3rd Party Integrations

Trusted by Australia's best retailers

Ticked Off is used and loved by retailers across Australia and New Zealand.

A single source of truth

Take the frustrations and guesswork out of managing assets, repairs, and safety with Ticked Off's maintenance app.


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A work management platform that stops the excuses

Solving problems with simple, scalable workflows that automate the boring and bring full transparency to
eliminate excuses

 

Request

Intuitive app that your team can pick up and use in seconds - Request emergency repairs with photo descriptions, report safety incidents, and complete checklists from anywhere, on any device.

Set site limits so that urgent repairs can be actioned quickly and effectively, and automated alerts reduce the delay in chasing approvals for even complex approval workflows.

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Track

Track all current and upcoming work orders at a glance with real-time alerts and notifications. Review or approve requests or safety audits on your mobile, or your computer – you choose, and manage the entire R+M process from anywhere.

Stay compliant with safety checklists. Repairs or corrective actions can be logged, tracked, and audited directly from the checklist or incident report.

Action

Contractors can easily accept, quote, schedule, and attend jobs, and once complete, attach service reports and send invoices with their own Ticked Off app. Stop surprise invoices - configure rate cards based on contractor, job type, priority and location.

Request, manage, and track stakeholder approval for quotes, and receive alerts before repairing assets under warranty so you're not overpaying.

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Report

Live reporting enables you to monitor and manage your business in real-time, with custom dashboards for specific KPI's to take guesswork out of your business.

Monitor and manage contractor SLA performance, track their time on site, and manage their performance on every job with a simple star-rated feedback system your frontline team can use.

Improve

Track and evaluate the effectiveness of your maintenance program to gain visibility into how effectively your strategy is meeting needs on the frontline, and make changes to improve the lifespan of your assets and safety of your team.

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Get started with a Ticked Off demo

Learn how Ticked Off can help you to reduce financial waste and increase efficiency, with one simple solution.

You’re in good company

"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable tool."

JAMES GLASSON | CEO, GLASSONS AUSTRALIA