Anytime, anywhere, we’ve got it covered

Anytime, anywhere, we’ve got it covered

24/7 retail repairs and maintenance, managed from start to finish.

24/7 retail repairs and maintenance, managed from start to finish.

24/7 retail repairs and maintenance, managed from start to finish.

24/7 retail repairs and maintenance, managed from start to finish.

Professional changing and fixing lights
Professional changing and fixing lights
Professional changing and fixing lights
Professional changing and fixing lights

Ticked Off is the leading retail facilities management service in Australia and New Zealand

End-to-end management for every job, across every shop

End-to-end management for
every job, across every shop

End-to-end management for
every job, across every shop

We handle the full scope of retail maintenance, from emergency repairs to planned works, with a powerful platform that tracks every job, a team that actually follows through, and a network of trusted providers who show up and deliver.

We handle the full scope of retail maintenance, from emergency repairs to planned works, with a powerful platform that tracks every job, a team that actually follows through, and a network of trusted providers who show up and deliver.

We handle the full scope of retail maintenance, from emergency repairs to planned works, with a powerful platform that tracks every job, a team that actually follows through, and a network of trusted providers who show up and deliver.

Manager in the retail store looking at the macbook
Manager in the retail store looking at the macbook
Manager in the retail store looking at the macbook
Manager in the retail store looking at the macbook

Services

Services

Services

Services

From the everyday to the unexpected

From the everyday to the unexpected

From the everyday to the unexpected

Whether it’s planned or urgent, minor or messy, we manage the entire process to deliver consistent results across all your shops.

This is the scale, speed, and reliability you get with Ticked Off

Team looking down at the results in the ipad
Team looking down at the results in the ipad
Team looking down at the results in the ipad
Team looking down at the results in the ipad

1,000+

1,000+

Proven service providers across Australia and New Zealand.

1,000+

1,000+

Proven service providers across Australia and New Zealand.

1,000+

1,000+

Proven service providers across Australia and New Zealand.

1,000+

1,000+

Proven service providers across Australia and New Zealand.

100,000+

100,000+

Retail jobs resolved across thousands of shops.

100,000+

100,000+

Retail jobs resolved across thousands of shops.

100,000+

100,000+

Retail jobs resolved across thousands of shops.

100,000+

100,000+

Retail jobs resolved across thousands of shops.

99.2%

99.2%

Resolution rate for high-priority jobs.

99.2%

99.2%

Resolution rate for high-priority jobs.

99.2%

99.2%

Resolution rate for high-priority jobs.

99.2%

99.2%

Resolution rate for high-priority jobs.

4.96

4.96

Customer Satisfaction Rating

4.96

4.96

Customer Satisfaction Rating

4.96

4.96

Customer Satisfaction Rating

4.96

4.96

Customer Satisfaction Rating

Case studies

Case studies

Case studies

Read how Ticked Off helped multi-site retailers regain control of their operations.