Anytime, anywhere, we’ve got it covered
24/7 retail repairs and maintenance, managed from start to finish.
Ticked Off is the leading retail facilities management service in Australia and New Zealand
End-to-end management for every job, across every shop
End-to-end management for
every job, across every shop
End-to-end management for
every job, across every shop
We handle the full scope of retail maintenance, from emergency repairs to planned works, with a powerful platform that tracks every job, a team that actually follows through, and a network of trusted providers who show up and deliver.
We handle the full scope of retail maintenance, from emergency repairs to planned works, with a powerful platform that tracks every job, a team that actually follows through, and a network of trusted providers who show up and deliver.
We handle the full scope of retail maintenance, from emergency repairs to planned works, with a powerful platform that tracks every job, a team that actually follows through, and a network of trusted providers who show up and deliver.
Services
Services
Services
Services
From the everyday to the unexpected
From the everyday to the unexpected
From the everyday to the unexpected
Whether it’s planned or urgent, minor or messy, we manage the entire process to deliver consistent results across all your shops.
This is the scale, speed, and reliability you get with Ticked Off
1,000+
1,000+
Proven service providers across Australia and New Zealand.
1,000+
1,000+
Proven service providers across Australia and New Zealand.
1,000+
1,000+
Proven service providers across Australia and New Zealand.
1,000+
1,000+
Proven service providers across Australia and New Zealand.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
99.2%
99.2%
Resolution rate for high-priority jobs.
99.2%
99.2%
Resolution rate for high-priority jobs.
99.2%
99.2%
Resolution rate for high-priority jobs.
99.2%
99.2%
Resolution rate for high-priority jobs.
4.96★
4.96★
Customer Satisfaction Rating
4.96★
4.96★
Customer Satisfaction Rating
4.96★
4.96★
Customer Satisfaction Rating
4.96★
4.96★
Customer Satisfaction Rating
"Ticked Off has been a game-changer for us. Not only has it helped us streamline and prioritise maintenance requests, but the reporting has given us insights to proactively reduce costs and create awareness of reoccurring concerns. Having the ability to manage our assets within the platform has taken a lot of the friction out of managing warranties and service contracts. Ticked Off is also a winner for contractor compliance, with the ability to store all WMS and insurances securely and easily, and the functionality to notify us prior to document expiry.
Tia Pierce
Head of Stores Operations
"Maintenance requests and costs can be reviewed and approved on the go, and job updates are provided showing completed works with photos, as well as contractor performance. We have an excellent dedicated Account Manager as well as 24/7 support for emergencies for ad hoc, regular or minor works projects. Ticked Off keeps our sites safe, provides transparent reporting and dashboards, as well as sending a single itemised invoice. For a business that is growing quickly, Ticked Off is a valued partner of Connect Hearing."
Roisin Kerin
Connect Hearing
"Efficiency at our fingertips! Ticked off is the Uber of maintenance! This service has the ease of logging your jobs, being notified when and who will be completing your work, when the work is completed & if there are any additional issues that have been discovered on site. The tradies & experts they send out to site have all been top quality workers and great people to deal with, so I am not concerned another who is interacting with my own team members on site. The training that was received directly from Adrian and the team was also spot on and informative! I highly recommend!"
Elaine Laurel
M.J. Bale
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan
Store Development & Facilities Manager
"Ticked Off has been a game-changer for our retail business! They handle all our handyman, repairs, and maintenance needs with incredible efficiency, allowing us to focus more on serving our customers. Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende
Chief Retail Officer
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable tool."
James Glasson
CEO
"Ticked Off has been a game-changer for us. Not only has it helped us streamline and prioritise maintenance requests, but the reporting has given us insights to proactively reduce costs and create awareness of reoccurring concerns. Having the ability to manage our assets within the platform has taken a lot of the friction out of managing warranties and service contracts. Ticked Off is also a winner for contractor compliance, with the ability to store all WMS and insurances securely and easily, and the functionality to notify us prior to document expiry.
Tia Pierce
Head of Stores Operations
"Maintenance requests and costs can be reviewed and approved on the go, and job updates are provided showing completed works with photos, as well as contractor performance. We have an excellent dedicated Account Manager as well as 24/7 support for emergencies for ad hoc, regular or minor works projects. Ticked Off keeps our sites safe, provides transparent reporting and dashboards, as well as sending a single itemised invoice. For a business that is growing quickly, Ticked Off is a valued partner of Connect Hearing."
Roisin Kerin
Connect Hearing
"Efficiency at our fingertips! Ticked off is the Uber of maintenance! This service has the ease of logging your jobs, being notified when and who will be completing your work, when the work is completed & if there are any additional issues that have been discovered on site. The tradies & experts they send out to site have all been top quality workers and great people to deal with, so I am not concerned another who is interacting with my own team members on site. The training that was received directly from Adrian and the team was also spot on and informative! I highly recommend!"
Elaine Laurel
M.J. Bale
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan
Store Development & Facilities Manager
"Ticked Off has been a game-changer for our retail business! They handle all our handyman, repairs, and maintenance needs with incredible efficiency, allowing us to focus more on serving our customers. Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende
Chief Retail Officer
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable tool."
James Glasson
CEO
"Ticked Off has been a game-changer for us. Not only has it helped us streamline and prioritise maintenance requests, but the reporting has given us insights to proactively reduce costs and create awareness of reoccurring concerns. Having the ability to manage our assets within the platform has taken a lot of the friction out of managing warranties and service contracts. Ticked Off is also a winner for contractor compliance, with the ability to store all WMS and insurances securely and easily, and the functionality to notify us prior to document expiry.
Tia Pierce
Head of Stores Operations
"Maintenance requests and costs can be reviewed and approved on the go, and job updates are provided showing completed works with photos, as well as contractor performance. We have an excellent dedicated Account Manager as well as 24/7 support for emergencies for ad hoc, regular or minor works projects. Ticked Off keeps our sites safe, provides transparent reporting and dashboards, as well as sending a single itemised invoice. For a business that is growing quickly, Ticked Off is a valued partner of Connect Hearing."
Roisin Kerin
Connect Hearing
"Efficiency at our fingertips! Ticked off is the Uber of maintenance! This service has the ease of logging your jobs, being notified when and who will be completing your work, when the work is completed & if there are any additional issues that have been discovered on site. The tradies & experts they send out to site have all been top quality workers and great people to deal with, so I am not concerned another who is interacting with my own team members on site. The training that was received directly from Adrian and the team was also spot on and informative! I highly recommend!"
Elaine Laurel
M.J. Bale
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan
Store Development & Facilities Manager
"Ticked Off has been a game-changer for our retail business! They handle all our handyman, repairs, and maintenance needs with incredible efficiency, allowing us to focus more on serving our customers. Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende
Chief Retail Officer
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable tool."
James Glasson
CEO
"Ticked Off has been a game-changer for us. Not only has it helped us streamline and prioritise maintenance requests, but the reporting has given us insights to proactively reduce costs and create awareness of reoccurring concerns. Having the ability to manage our assets within the platform has taken a lot of the friction out of managing warranties and service contracts. Ticked Off is also a winner for contractor compliance, with the ability to store all WMS and insurances securely and easily, and the functionality to notify us prior to document expiry.
Tia Pierce
Head of Stores Operations
"Maintenance requests and costs can be reviewed and approved on the go, and job updates are provided showing completed works with photos, as well as contractor performance. We have an excellent dedicated Account Manager as well as 24/7 support for emergencies for ad hoc, regular or minor works projects. Ticked Off keeps our sites safe, provides transparent reporting and dashboards, as well as sending a single itemised invoice. For a business that is growing quickly, Ticked Off is a valued partner of Connect Hearing."
Roisin Kerin
Connect Hearing
"Efficiency at our fingertips! Ticked off is the Uber of maintenance! This service has the ease of logging your jobs, being notified when and who will be completing your work, when the work is completed & if there are any additional issues that have been discovered on site. The tradies & experts they send out to site have all been top quality workers and great people to deal with, so I am not concerned another who is interacting with my own team members on site. The training that was received directly from Adrian and the team was also spot on and informative! I highly recommend!"
Elaine Laurel
M.J. Bale
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan
Store Development & Facilities Manager
"Ticked Off has been a game-changer for our retail business! They handle all our handyman, repairs, and maintenance needs with incredible efficiency, allowing us to focus more on serving our customers. Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende
Chief Retail Officer
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable tool."
James Glasson
CEO
