Anytime, anywhere, we’ve got it covered
Anytime, anywhere, we’ve got it covered
24/7 retail repairs and maintenance, managed from start to finish.
24/7 retail repairs and maintenance, managed from start to finish.
24/7 retail repairs and maintenance, managed from start to finish.
24/7 retail repairs and maintenance, managed from start to finish.




Ticked Off is the leading retail facilities management service in Australia and New Zealand
End-to-end management for every job, across every shop
End-to-end management for
every job, across every shop
End-to-end management for
every job, across every shop
We handle the full scope of retail maintenance, from emergency repairs to planned works, with a powerful platform that tracks every job, a team that actually follows through, and a network of trusted providers who show up and deliver.
We handle the full scope of retail maintenance, from emergency repairs to planned works, with a powerful platform that tracks every job, a team that actually follows through, and a network of trusted providers who show up and deliver.
We handle the full scope of retail maintenance, from emergency repairs to planned works, with a powerful platform that tracks every job, a team that actually follows through, and a network of trusted providers who show up and deliver.




Services
Services
Services
Services
From the everyday to the unexpected
From the everyday to the unexpected
From the everyday to the unexpected
Whether it’s planned or urgent, minor or messy, we manage the entire process to deliver consistent results across all your shops.
This is the scale, speed, and reliability you get with Ticked Off




1,000+
1,000+
Proven service providers across Australia and New Zealand.
1,000+
1,000+
Proven service providers across Australia and New Zealand.
1,000+
1,000+
Proven service providers across Australia and New Zealand.
1,000+
1,000+
Proven service providers across Australia and New Zealand.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
100,000+
100,000+
Retail jobs resolved across thousands of shops.
99.2%
99.2%
Resolution rate for high-priority jobs.
99.2%
99.2%
Resolution rate for high-priority jobs.
99.2%
99.2%
Resolution rate for high-priority jobs.
99.2%
99.2%
Resolution rate for high-priority jobs.
4.96★
4.96★
Customer Satisfaction Rating
4.96★
4.96★
Customer Satisfaction Rating
4.96★
4.96★
Customer Satisfaction Rating
4.96★
4.96★
Customer Satisfaction Rating
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture