James Glasson - Glassons
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable tool."
Roisin Kerin - Connect Hearing
"In using Ticked Off, Connect Hearing can see and manage everything required to support our national network of hearing clinics, from a mobile phone. Maintenance requests and costs can be reviewed and approved on the go, and job updates are provided showing completed works with photos, as well as contractor performance. We have an excellent dedicated Account Manager as well as 24/7 support for emergencies for ad hoc, regular or minor works projects. Ticked Off keeps our sites safe, provides transparent reporting and dashboards, as well as sending a single itemised invoice. For a business that is growing quickly, Ticked Off is a valued partner of Connect Hearing."
Peter Schlederer - Orchard Early Learning
"We at Orchard ELC have had an amazing experience with Ticked Off. As you can imagine, compliance is a major part of our business and something we take very seriously. Maintaining our physical spaces is vitally important in providing a safe and happy work space for our amazing staff and being able to provide wonderous environments for our children to thrive in. Adrian, Aydan and the team at Ticked Off have created an intuitive, cost effective, and supportive system that has integrated them into our business. They are creating solutions and opportunity for our teams."
Tia Pierce - City Beach
"Ticked Off has been a game-changer for us. Not only has it helped us streamline and prioritise maintenance requests, but the reporting has given us insights to proactively reduce costs and create awareness of reoccurring concerns. Having the ability to manage our assets within the platform has taken a lot of the friction out of managing warranties and service contracts. Ticked Off is also a winner for contractor compliance, with the ability to store all WMS and insurances securely and easily, and the functionality to notify us prior to document expiry. We cannot fault the service from the support team, who have been proactive, and involved, and invested in setting us up for success. The ability to set up users with custom permissions at all levels of the business and the easy-to-use interface has made TickedOff a core part of our business tech stack – and we can’t imagine life without it!"
Danny Turner - Harbison Care
Ticked Off has changed Harbison's management processes, enabling our staff have the right mechanisms in place to perform their role in a safe and appropriate way.Accountability plays a big part in maintenance, and Ticked Off ensures a safe working and living environment for staff and residents. Logging jobs on the go is critically important for our homes with staff having the convenience of reporting issues immediately from their devices.Contractor management has also been streamlined, with Ticked Off decreasing the chances of human error.
Elaine Laurel - M.J Bale
Efficiency at our fingertips! Ticked off is the Uber of maintenance! This service has the ease of logging your jobs, being notified when and who will be completing your work, when the work is completed & if there are any additional issues that have been discovered on site. The tradies & experts they send out to site have all been top quality workers and great people to deal with, so I am not concerned another who is interacting with my own team members on site. The training that was received directly from Adrian and the team was also spot on and informative! I highly recommend!
Michael Ostler - All Care Australia
We at ACA chose Ticked Off as a platform to manage and track the maintenance of our many properties and reduce the administrative burden of these requests. The platform streamlines and enhances communication between tradespeople and our varied and large staffing pool. The platform allows easy recording of all important elements of the process for reference including quotations, allocation of work and invoicing. The ability to manage photos and damage reports while tracking work order status with ease was a must for us and the platform easily accommodates this functionality.