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More than just another ticketing system

Repairs & maintenance you can manage from anywhere. Assets, contractors, programmed maintenance, repairs, safety, warranties, approvals, and reporting – in one simple to use platform, on whatever device you use.

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Reactive & Automated

Complex R&M programs are now easy with customised automations for your team.

Centralised Assets

Manage the full asset lifecycle, from warranty, repairs, and end-of-life.

Contractor Management

Finally, simple accountability. Manage performance, time on site, photo tracking, & more.

WH&S, Without the paperwork

Why are you still using paper to manage your safety & risk? Welcome to the 21st Century.

At Ticked Off, our customers tell us that they want us to be a strategic partner, not just "another app". They want us to apply our decades of retail and facilities experience to help them meet their goals.

And we do.

Not just another app

Ticked Off is mobile first, but deceptively powerful. Designed from decades of retail & facilities experience. 

Simple

Simple is an understatement. Watch your staff pick up their phones and start logging work requests in seconds.

Scalable

Dream big. Ticked Off is built to scale as you do. Automate the mundane jobs of your team so that can do bigger & better things.

Customised

Don't try and fit a square peg in a round hole. We work with you to customise Ticked Off to work with your existing workflows.

Join the growing number of business transforming how they manage repairs and maintenance with Ticked Off.

Fully featured work order management


  • Log reactive & emergency repairs at the best time for you
  • Manage internal resources with custom priorities, notifications, approvals & site limits
  • Intuitive app with a near zero learning curve your staff will pick up in seconds
  • Track contractor time on site, & performance with a simple star-rated feedback
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Contractor performance management


  • Centralised contractor listing for all sites and brands
  • Easily ensure contractors have all required licences, insurances, & registrations
  • Easily onboard your own contractors
  • Configure rate cards for each contractor based on job type, priority and location

Centralised asset management


  • Record all warranties & service reports against each asset
  • Manage site plans and certifications, or site specific conditions for suppliers to access
  • Insights into which store, asset, or category is costing you, and take action before it becomes a problem
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Workplace Health & Safety, without the paperwork


  • Remove the paperwork with pre-start safety checklists and risk assessments for contractors
  • Conduct safety audits and flag with your Safety Manager
  • Identify hazards, action immediately by requesting repairs direct from your audit
  • Track contractor time on site, & performance with a simple star-rated feedback

Better visibility with centralised reporting


  • Keep your finger on the pulse by with the data you need to make fast informed decisions
  • Insights into which store, asset, or category is costing you, and take action before it becomes a problem
  • Monitor & report on contractor SLA performance
  • Build reports to quickly drill into your data to see how your assets, sites, staff and suppliers are performing
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