Ticked Off appears in Inside Retail

Reading Time: 2 min

Retailers looking to save time and money across their repairs and maintenance function have welcomed the arrival of Ticked Off. It’s an innovative software and services platform that lets them take control of their repairs and maintenance (R&M).

A simple start

Ticked Off grew from an initial understanding that repairs and maintenance was an area where many retailers struggled. Further research indicated most retailers had the following challenges in common when it came to R&M:

No financial or operational controls in place.
No easily accessible R&M reporting available.
No ability to monitor and manage performance.
No WHS controls in place.

“Ticked Off is our solution to the problems multi-site retailers face when grappling with R&M,” said Adrian Black of Ticked Off.

Solution focussed success story

Launched in 2017, Ticked Off is currently used by leading retailers, including Colette by Colette Hayman, Glassons, GUESS, LUSH, and MJ BALE. It’s an easily deployable cloud-based platform that seamlessly connects everyone involved in R&M.

Ticked Off is focussed on developing solutions that are simple, effective and efficient for retailers. “Whether you’re working in-store, across a regional, or offering support or oversight in head office roles, Ticked Off takes the hassle out of R&M,” said Adrian.

The Ticked Off team analysed every step in the regular repairs and maintenance process. For example, the app lets store managers log repairs and maintenance requests as they occur, with the whole process taking less than 60 seconds” explains Adrian.

Across the whole R&M lifecycle, the same considered approach was used. From approval management, estimating and quoting, contractor selection and scheduling, changes and variations, right through to job closure, feedback, defect rectification, invoice reconciliation, and payment through integration with accounting packages, no stone was left unturned.

To find out more about Ticked Off or arrange a demonstration, call 1800 TICKED or head online www.tickedoff.app today.