A work management platform that stops the excuses
Bring your EAM, CMMS, safety audits, and work order management into one smart management solution.
Connect your business to a platform built for scale
- Request, approve and track work orders on mobile
- Live reporting of costs and performance
- Manage contractors and track site sign-in/out
- Complete safety audits and log incident reports
- 24/7 Local support and dedicated onboarding
- Review & approve jobs or incident reports on mobile
- Preventative maintenance and task scheduling
- Track asset warranties to avoid paying warranty jobs
- Manage assets with planned preventative maintenance
- Custom built 3rd Party Integrations
Run your entire repairs and maintenance program with Ticked Off, no matter how complex
End-to-end work order management
Ticked Off connects your team in one app so that you can request, track approve and review work orders from any device.
- Request, approve, & track work orders on any device - mobile or computer - wherever you're working
- Intuitive app with a near-zero learning curve your staff will pick up in seconds
- Send photos with every work order to ensure that the best-suited contractor attends every job
- Live job tracking from wherever you are with live syncing between your computer & phone
- Schedule reactive & emergency repairs at the best time for you
- Manage internal resources with custom priorities, notifications, approvals & site limits
Compliance & workplace Safety, without the paperwork
Know that you're covered with managing on-site safety with your staff and contractors. Complete checklists, request repairs, or manage corrective actions all from the palm of your hand.
- Empower your entire team to complete operational checklists or incident reports from the same Ticked Off app, anywhere
- Identify hazards, action immediately by requesting repairs & corrective actions directly from within your safety audit
- Assign a safety manager to complete inspections, and review and track corrective actions
- Alert contractors with site-specific conditions
- Remove the paperwork with contractor pre-start safety checklists and risk assessments
Centralised asset management
Manage assets from across your entire business in a centralised platform interconnected with repairs, maintenance and safety.
- Manage assets across multiple business entities, locations, or sub-locations, in one easy to use platform
- Track site plans, user manuals, or service reports against locations and assets
- Scan asset barcodes with the Ticked Off app to log a repair or to view asset information
- Record warranty information against each asset so that you never pay for warranty repairs
- Manage assets with live reporting for insights into which store, asset, or category is costing you, and take action before it becomes a problem
At Ticked Off, our customers tell us that they want us to be a strategic partner, not just "another app". They want us to apply our decades of retail and facilities experience to help them meet their goals.
And we do.
Get talking to a real humanContractor performance management
One centralised contractor listing across all sites and locations for you to monitor contractor compliance and performance in real-time, manage rates and certifications.
- Configure rate cards for each contractor based on job type, priority and location
- Track contractor time on-site with NFC-chip powered site sign in & out from the Ticked Off app
- Ensure contractors have all required licences, insurances, & registrations with alerts when they expire.
- Onboard your contractors and assign exclusive or preferred supplier agreements
- Manage contractor performance with simple star-rated feedback, and monitor contractor Service Level Agreements (SLA)
Live Reporting at your fingertips
Ticked Off combines live data from your – assets, contractors, repairs & maintenance, and safety – to provide you with actionable insights to make confident and informed decisions about your future.
- Keep your finger on the pulse with live data for you to make fast informed decisions
- Connected assets, contractors, maintenance, repairs, and safety ensure that no information falls in the cracks with a central source of truth
- Build custom reports to see the information that matters most to your business
- Drill into your data to see how your assets, sites, staff and suppliers are performing
- Schedule automated reports that contain easy to read visualisations of your data to keep your team on track
Preventative programmed maintenance
Schedule maintenance and repairs for times that suit you best, and schedule equipment maintenance ahead of time to reduce asset downtime and increase productivity.
- Create your custom maintenance schedules & schedule preventative maintenance
- Manage your repairs and maintenance schedule with the calendar view, and add other events to track custom tasks such as safety checklists.
- No more lost equipment manuals - attach manuals and repair logs directly to each asset and scan the asset barcode to read
- Pre-set site limits and custom approval workflows reduce the time to complete work and ensure that you never overspend with surprise invoices.
- Auto-escalate approvals within set KPI's and ensure no requests get missed & designate a 2IC when an approver goes on leave
Chat with our team about a tailored solution for your business
Talk to usQuoting & Warranty Management
Keep your finances under control - Stop paying for repairs and maintenance covered under warranty, and reduce your cost per job with quoting will have a substantial impact on profitability.
- Record warranties and service reports against each asset to stop paying for repairs covered under warranty or landlord agreement
- Add new assets with barcode tracking and upload new user manuals, warranty information, or maintenance manuals
- Request and manage competitive quotes from your suppliers before you spend a cent
- Approve quotes directly from the Ticked Off app with notifications to all required approvers
Security and stability you'd expect from your bank
We've partnered with industry leaders like AWS to ensure that you can enjoy the same security standards used by banks and credit card companies to safeguard your data in the cloud.
- 100% cloud-based & device-agnostic, Ticked Off has been built to work on any device with an internet connection
- Built with the data encryption you'd expect, including 256-bit SSL
- Your data is always yours - download it at anytime
- Backed by AWS with 99.99% uptime
- Our servers are all hosted at Tier IV, ISO 27001 compliant facilities
INDUSTRY LEADING SUPPORT
Our team is your team
Our team is here to help you every step of the way.
With Ticked Off, you’ll work with a team dedicated to your success.
Solutions Expert
Your Solutions Expert is your main point of contact with Ticked Off. Expect regular communication as they discover your needs and follow up on your success.
Onboarding Specialist
Your dedicated Onboarding Specialist helps to scope your project, including your business requirements, set up custom workflows, and team training.
Dedicated Support
You'll receive premium support from a dedicated support specialist via phone, in-app chat, or email.
Get started with Ticked Off
Learn how Ticked Off can help you to reduce financial waste and increase efficiency for your assets, repairs, and safety, with one simple solution.
Request A Demo
